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Terms & Conditions

Welcome to Custom Canada Boxes! Please read these Terms and Conditions carefully before using our website [customcanadaboxes.ca].

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our site.

2. Use of the Website

You agree to use our website for lawful purposes only and in a manner that does not infringe on the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

3. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and software, is the property of Custom Canada Boxes and is protected by applicable copyright and trademark laws.

4. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

5. Product Information

While we strive for accuracy, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

6. Pricing and Payments

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products or services at any time. All payments are processed securely, and you agree to provide current, complete, and accurate purchase and account information.

7. Limitation of Liability

Custom Canada Boxes shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or products.

8. External Links

Our website may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

9. Changes to Terms and Conditions

We reserve the right to modify, alter, or update these Terms and Conditions at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

10. Governing Law 

These Terms and Conditions are governed by and construed in accordance with the laws of Canada]. Any disputes will be subject to the exclusive jurisdiction of the courts in Canada.

11. Cancellation of Custom-Made Packaging Orders

All orders are custom manufactured to the customer’s approved specifications. Once manufacturing has started, the customer is responsible for paying the full order amount, including all applicable shipping charges and taxes, and no cancellation or refund will be permitted. If no work has been carried out by Custom Boxes Canada, a refund may be considered at our discretion; however, any approved refund will be subject to a minimum cancellation charge of 38% of the total order value per job.

12. Manufacturing, Shipping & Customs Duties

Custom Boxes Canada operates through a global network of manufacturing facilities and distribution warehouses to ensure efficient production and timely delivery. Depending on the specifications, quantity, production schedule, stock availability, and urgency of your order, your products may be manufactured and/or shipped from any of our facilities or partner warehouses, including but not limited to locations in New York, Lahore, Sydney, Ontario, or London.

The manufacturing and shipping location is determined solely at the discretion of Custom Boxes Canada to provide the most efficient service and is subject to operational requirements.

Please note that any customs duties, import taxes, brokerage fees, VAT/GST, or other government-imposed charges applicable in the destination country are the sole responsibility of the customer. These charges are determined by local customs authorities and are not included in our product prices or shipping fees unless expressly stated otherwise.

If customs duties or import charges are payable upon delivery, customers are required to settle these amounts directly with the shipping carrier or customs authority. Failure to do so may result in shipment delays, storage charges, return of the goods, or disposal of the shipment. Custom Boxes Canada shall not be held responsible for any additional costs, delays, or losses arising from unpaid customs or import-related charges.

This version is legally safer, grammatically correct, and avoids making any potentially inaccurate claims about manufacturing in Canada while clearly stating that customs duties are the customer’s responsibility, not yours.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at sa****@***************es.ca